Privacy Policy

Your privacy is important to Sunset Hills Family Practice. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://sunsethillsfamilypractice.com/

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily submit it through our contact forms or other interactive features.
  2. Protected Health Information (PHI): As a family medicine clinic, we may collect PHI as defined by HIPAA, including medical history, treatment information, and insurance details. This information is collected and handled in accordance with HIPAA regulations.
  3. Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, and browsing behavior on our website. We collect this information through cookies and other tracking technologies.

2. How We Use Your Information

We may use your information for the following purposes:

  1. To Provide Services: We use your personal and health information to provide medical services, schedule appointments, communicate with you about your care, and process payments.
  2. To Improve Our Website: We use non-personal information to analyze website traffic, track user behavior, and improve the design and functionality of our website.
  3. To Communicate with You: We may use your contact information to send you updates, newsletters, and other information about our services. You can opt-out of receiving these communications at any time.
  4. To Comply with Legal Obligations: We may disclose your information to comply with legal requirements, such as court orders or subpoenas.

3. HIPAA Compliance

Sunset Hills Family Practice is committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We have implemented policies and procedures to safeguard your PHI from unauthorized access, use, or disclosure. Our Notice of Privacy Practices, available on our website and at our clinic, provides detailed information about your rights and our responsibilities regarding your PHI.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information about your browsing behavior on our website. Cookies are small data files that are stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Secure Storage: We store your personal information on secure servers with limited access.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

6. Third-Party Services

We may use third-party services to process payments, manage appointments, or provide other services. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website, and the changes will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at the contact information provided on our website.

Thank you for trusting Sunset Hills Family Practice with your personal information.